Transitioning Your System

There are three steps to putting your existing smarthome system under the care of Cloud9 Smart:

1. Smart Design: To properly maintain your system, first we need to uncover what’s there. A site visit and system audit gives us an accurate viewpoint of your home’s technology, which we use to build and deliver a design. Our proposed design uses your existing equipment where possible, along with any upgrades we consider necessary for a reliable and high performing system.

2. Smart Deployment: Our design is refined until you approve it, at which point we order all necessary equipment to our facility in Union Square, where programming and stress-testing takes place. Once your equipment goes through this process it is delivered and installed. Finally, settings are tweaked to your preferences and you are trained on your improved system.

3. SmartCare: Cloud9 Smart will handle your ongoing software updates, patch management, and monitoring of your security & Internet speed. Unlimited remote troubleshooting is included, along with bi-annual site visits and quarterly system health reports. Cloud9 Smart will also handle the logistics of all model for model hardware replacement in the event of failure.

My current system controls...

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Our approach to Home Automation in 90 seconds

  • “How likely would you be to recommend Cloud9 to someone else?” 94% 94%

We went with Cloud9 Smart because they didn’t make us feel like Luddites… They were very enthusiastic about the whole thing, which made the process fun and collaborative. Fernando clearly cares about all of the technology, and how it works.

Owner - Converted Firehouse

I have dealt over the years with many promising contractors and subs only to be disappointed with their work, communication, timeline, etc. With Fernando and his team, my journey has been nearly flawless… I have used them on 4 projects so far. If I were to buy another home, I would not look to anyone else.

Joe Wirht

We are very happy, in fact we have already recommended you! No surprises. Everything was great and communication was smooth. Bruce in particular was excellent to work with.

Jay Sammons

Articles we’ve written on Home Automation

New Hire: Brittany Sanchez

Brittany Sanchez joins us this February as Office Administrator. Brittany received a degree in English Literature from the University of Central Florida. Since then she has been living in New York building her career, her connections, and staying creative. We're...

Lutron Motorized Shades – Considerations

In 2019, Lutron offers two styles of smart roller shades that our clients keep asking for. The key difference is how they are mounted. Standard Roller Shade (Sivoia QS) – Usually mounted out of sight. Palladiom – Mounted proud. The Trouble with Motorized Shades It is...

New Hire: Seth Zucker

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Savant Systems 2019

Savant is beloved as a smarthome platform for one crucial reason: It is incredibly simple to use. It takes complex tasks across un-connected devices, and brings them into a simple interface with a barely noticeable learning curve. That learning curve is around two...

New Hire: Ben Hostetler

This month Ben Hostetler joins the team in our Engineering department. Ben majored in Music Industry Studies (concentration in Recording & Production) at Appalachian State University. What followed was an eclectic career ranging from highs (Emceeing dance...

Video Reviews: Lighting Control

You can find stylish, higher-quality alternatives to the standard light switch from a number of niche manufacturers. The three we've chosen are our favorites. They're smart, they're solidly reliable, and they look and feel fantastic. Basalte Based in Belgium, Basalte...

Transitioning Your System

There are three steps to putting your existing smarthome system under the care of Cloud9 Smart:

1. Smart Design: To properly maintain your system, first we need to uncover what’s there. A site visit and system audit gives us an accurate viewpoint of your home’s technology, which we use to build and deliver a design. Our proposed design uses your existing equipment where possible, along with any upgrades we consider necessary for a reliable and high performing system.

2. Smart Deployment: Our design is refined until you approve it, at which point we order all necessary equipment to our facility in Union Square, where programming and stress-testing takes place. Once your equipment goes through this process it is delivered and installed. Finally, settings are tweaked to your preferences and you are trained on your improved system.

3. SmartCare: Cloud9 Smart will handle your ongoing software updates, patch management, and monitoring of your security & Internet speed. Unlimited remote troubleshooting is included, along with bi-annual site visits and quarterly system health reports. Cloud9 Smart will also handle the logistics of all model for model hardware replacement in the event of failure.

My current system controls...

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