Transitioning Your System

There are three steps to putting your existing smarthome system under the care of Cloud9 Smart:

1. Smart Design: To properly maintain your system, first we need to uncover what’s there. A site visit and system audit gives us an accurate viewpoint of your home’s technology, which we use to build and deliver a design. Our proposed design uses your existing equipment where possible, along with any upgrades we consider necessary for a reliable and high performing system.

2. Smart Deployment: Our design is refined until you approve it, at which point we order all necessary equipment to our facility in Union Square, where programming and stress-testing takes place. Once your equipment goes through this process it is delivered and installed. Finally, settings are tweaked to your preferences and you are trained on your improved system.

3. SmartCare: Cloud9 Smart will handle your ongoing software updates, patch management, and monitoring of your security & Internet speed. Unlimited remote troubleshooting is included, along with bi-annual site visits and quarterly system health reports. Cloud9 Smart will also handle the logistics of all model for model hardware replacement in the event of failure.

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Our approach to Home Automation in 90 seconds

  • “How likely would you be to recommend Cloud9 to someone else?” 94%

We went with Cloud9 Smart because they didn’t make us feel like Luddites… They were very enthusiastic about the whole thing, which made the process fun and collaborative. Fernando clearly cares about all of the technology, and how it works.

Owner - Converted Firehouse

I have dealt over the years with many promising contractors and subs only to be disappointed with their work, communication, timeline, etc. With Fernando and his team, my journey has been nearly flawless… I have used them on 4 projects so far. If I were to buy another home, I would not look to anyone else.

Joe Wirht

We are very happy, in fact we have already recommended you! No surprises. Everything was great and communication was smooth. Bruce in particular was excellent to work with.

Jay Sammons

Articles we’ve written on Home Automation

Voice Control for Home

The four DIY voice platforms trying to permeate the home currently are:     Alexa Benefits: Controls more third-party devices than any other platform, and integrates cleanly with Amazon shopping. It also recognizes different voices and adjusts to the behavior of each...

Explained: LED Lighting

When we sat down with lighting expert Gary Gordon, he pointed out 3 common issues in homes and offices: 1. The wrong quantity of light. 2. The space is over-fixtured. 3. There is too much glare. Here are some important concepts to be aware of before designing your...

Explained: Cables

Category Cable The standard for data, every new version gets better at transmitting more of it with less interference. Manufacturers must abide by these standards so that everything works together. Cat5e: The standard of the early 2000s, and the current cheapest way...

New Hire: Michael Dye

This month we're thrilled to announce the addition of Michael Dye to our team as our new Architect Specialist. Michael has racked up over a decade of experience with Magnolia as a Project Manager, System Designer and Consultation Agent for end users and trade...

Conversation: Reddymade

We had the pleasure of chatting with Suchi Reddy of Reddymade Architecture & Design recently. She's a risk-taker in the A&D field, and of particular interest to us was her drive to push new materials and their properties on projects. Her team in SoHo has conceived of...

Explained: Your Network

Both the most boring and most important part of the connected home. There are three ways to go: Default: Whatever your Internet service provider gives you. All all-in-one box for wired and wireless Internet. Mesh: A collection of small boxes that plug in around your...

Transitioning Your System

There are three steps to putting your existing smarthome system under the care of Cloud9 Smart:

1. Smart Design: To properly maintain your system, first we need to uncover what’s there. A site visit and system audit gives us an accurate viewpoint of your home’s technology, which we use to build and deliver a design. Our proposed design uses your existing equipment where possible, along with any upgrades we consider necessary for a reliable and high performing system.

2. Smart Deployment: Our design is refined until you approve it, at which point we order all necessary equipment to our facility in Union Square, where programming and stress-testing takes place. Once your equipment goes through this process it is delivered and installed. Finally, settings are tweaked to your preferences and you are trained on your improved system.

3. SmartCare: Cloud9 Smart will handle your ongoing software updates, patch management, and monitoring of your security & Internet speed. Unlimited remote troubleshooting is included, along with bi-annual site visits and quarterly system health reports. Cloud9 Smart will also handle the logistics of all model for model hardware replacement in the event of failure.

My current system controls...

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