Find a Quiet Place
Be kind to fellow attendees and choose a location with minimal background noise and minimal echo. If you must take a conference call on the go, be prepared for the call to drop out.
Use a Computer if Possible
Phones compress data heavily and clip the top and low end of your voice. For a clearer connection use a computer, ideally hard-wired to the Internet.
Avoid the Lap
If using a laptop try not to set it on your lap. Place it on a table or steady surface to avoid wobbling. It may not seem like a big deal to you, but it can look like an earthquake to the other attendees.
To be seen clearly, pay attention to the main light source in the room. If it’s behind you you’ll end up a silhouette to the other attendees.
Wear a Headset
If using a telephone or computer, your built-in speakers won’t have noise cancellation the same way a conference room solution would. A headset will prevent a feedback loop from taking over the call.
Noise cancellation blocks the voice of the speaker from being picked back up by the mic. By talking over the speaker, you confuse the technology and one person will get completely cut off.
Joke with Caution
Want to be witty? Comedy is all about timing and reading the room… Both of which are thrown off by the nature of conference calls.
* The Moderator *
Send an invitation including instructions and a link to any software that needs to be downloaded. Include a request to wear a headset or headphones to prevent feedback, plus any other tips you find relevant.
Settle in with enough time to familiarize yourself with the mute button and the chat/comments interface. If possible, place a test call.
Interrupt when Necessary
Don’t be afraid to pause the meeting to address noisy participants. Everyone else will thank you.
* Software *
- Ease of set up – No need to create an account or log in to use it.
- Professionalism – The interface is the most polished and least “cute.”
- Workflow – Layout is the most intuitive for screen sharing and annotations.
Google Hangouts is also easy to set up, but managing multiple Google accounts can be tricky and workflow intuition is spotty (it’s easy to add a sombrero on your head, but less so to launch screen sharing.)
Skype is a household name because it was first to market, but in 2018 we consider it to be the least intuitive to use in a commercial environment.
Get in touch with us and we’ll be happy to help.