We Are…
Collaborative
In our interactions with clients, trades and each other we focus on the collective goal.
Meticulous
Our obsession over performance fuels a higher attention to detail in everything we do.
Committed
We view projects as missions, and see them through with dedication to a stand-out customer experience.
Leading
Continually vetting and adopting new technologies, we bridge the bleeding edge and everyday life.
Efficient
Our constant refinement of our methods lets us demystify the most complex of projects.

Fernando Zorrilla
Founder (started 2000)
Fernando Zorrilla is the Founder of Cloud9 Smart, a company born from Everglades Technologies, which he founded in 2000. The firm’s mission is to provide home and office automation solutions that are cutting edge, yet so easy to use that even your mother-in-law can do it!
Executive Team

Rhonda Riedel
CFO (started 2003)
Rhonda Riedel is the CFO at Cloud9 Smart. She holds an MS in Accounting from the Gies College of Business at University of Illinois, Urbana-Champaign,

Ben Jones
Director of Sales (started 2005)

Bruce Reed
CTO (started 2009)
Marketing

Brittany Sanchez
Office Manager (started 2019)
Brittany Sanchez received a degree in English Literature from the University of Central Florida. She has lived in New York for the past few years studying, building her career and building relationships. She considers herself a writer and enjoys utilizing her creativity within her personal/professional life.
Sales Team

Sean Cooney
Account Executive (started 2010)
Sean Cooney joins the Cloud9 team with over 10 years of Telecommunication experience. Sean won several awards as a Major Account Manager at Broadview Networks including President’s Club.

Michael Dye
Architect Specialist (started 2018)
Michael Dye joins the Cloud9 team with more than 15 years in the consumer electronics industry and a long experience in bringing smart home and automation experiences to his clients.
Engineering Team

Brandon Carey
Pre-Sales Engineer (started 2017)
Brandon Carey is another pillar of our engineering team. Brandon works with many of our departments to design/engineer automation systems, and assist the sales team.
Project Management Team

Jose Cordero
Senior Project Manager (started 2003)

Michael Swan
Project Manager (started 2015)
Michael Swan joined the Cloud9 Team in 2015 as a Project Manager. Michael moved to NYC in 1997 to be a musician, and he still is (singer-songwriter and recording engineer.)
Purchasing

Rob Francke
Purchasing Supervisor (started 2011)
Install Team

Miguel Cruz
Service Coordinator (started 2004)

Christian Batista
AV Technician (started 2008)
Christian Batista joined Cloud9 Smart in 2010 as a Cabling Technician. In addition to having studied at City Tech for Electrical Engineering, he brings close to 5 years of cabling experience to our cabling team.

Gregorio Sanchez
AV Technician (started 2017)
Gregorio came to America in 1994 and started working maintenance at Feenjon Corp. In 2002 he switched to AV with a job at Stereo Exchange, where he remained until 2016.

Paul Bartkowski
Cabling Technician (started 2011)
Paul Bartkowski joined the Cloud9 teams in 2011 as a cabling technician. He adds almost 14 years of telecom experience to the cabling team, and enjoys the “total teamwork” aspect of how things are done at Cloud9.
Service Team

Ruddy Melendez
Director, IT and Client Services (started 2010)
Ruddy Melendez is the Manager of IT at Cloud9. Ruddy began working as a seasonal employee for Cloud9 Smart since January 2006.

Alex Shternberg
Network Engineer (started 2007)
Alex Shternberg has over 25 years of international experience in the radio, electronic, and computer industries (and may or may not have lived in Transylvania).

Richard Rivera
Lead Provisioner (started 2005)
Richard Rivera joined the team as Office Assistant. The King of Multi-tasking, he has been seen balancing four phone calls at once without dropping a beat.

Ben Hase
Customer Experience Specialist (started 2016)
Ben Hase, a Wisconsin native, holds a Bachelor’s degree in Music – Composition from the University of WI, Eau Claire.

Alexander Abaev
Network Engineer (started 2017)
Originally from Russia, Alexander has been living in the US for almost 7 years. He recently graduated from Clark University with a Masters degree in Information Technology.
Accounting Team

Wray Micourt
Accounting Manager (started 2011)

Jennifer Cartagena
Accounting Supervisor (started 2017)
Jennifer Cartagena joined the Cloud9 Accounting Team in April of 2017. Her background includes working 10 plus years in the accounting sector and office administration of a retail audio/video installation store.

Bill Ash
Accounting Specialist (started 2019)
Bill Ash comes to Cloud9 from Midwestern State University in Texas, where he recently graduated with a major in Accounting and Finance.