We Are…

Collaborative

In our interactions with clients, trades and each other we focus on the collective goal.

Meticulous

Our obsession over performance fuels a higher attention to detail in everything we do.

Committed

We view projects as missions, and see them through with dedication to a stand-out customer experience.

Leading

Continually vetting and adopting new technologies, we bridge the bleeding edge and everyday life.

Efficient

Our constant refinement of our methods lets us demystify the most complex of projects.

Ben Jones

Director of Sales (started 2005)

Ben Jones is the Director of Sales at Cloud9 Smart. Ben is a graduate of Bucknell University, and has 10 years of experience in the telecommunications industry.

Beginning in 1997, Ben worked for Broadview Communications in Baltimore, MD, and was involved with some of their first commercial frame relay and international co-location accounts. In 2000, he moved to the New York Metropolitan area and began work for eLink, a building telecommunications provider, where he was their top sales representative. Ben lives in Connecticut with his wife and three children and spends his free time rooting for his hometown teams, the Baltimore Orioles and Ravens.

Bill Ash

Data Engineer/Accounting Specialist (started 2019)

Bill Ash comes to Cloud9 from Midwestern State University in Texas, where he recently graduated with a major in Accounting and Finance. More

While at MSU, he was captain of the cycling team, board member of the Undergraduate Research Program, and contributor to the peer review committee of the Dallas Federal Reserve Bank’s Economic Scholars Program. He is now a part of Cloud9 Smart’s accounting department. He is still an avid cyclist and can be found racing around New York City. He also enjoys traveling with his partner and sewing.

Brandon Carey

Head of Engineering (started 2017)

Brandon Carey is another pillar of our engineering team. Brandon works with many of our departments to design/engineer automation systems, and assist the sales team. More

Graduating from Wilkes University with a Bachelor’s Degree in Business Marketing and Walden University for his MBA, he loves to learn, stay busy and teach others. With years of experience in the industry, Brandon is passionate about the future of automation, IoT and connectivity of the world. Outside of work, Brandon enjoys making music, watching sports, and dabbling with entrepreneurial endeavors.

Bruce Reed

CTO (started 2010)

Bruce Reed was born and raised in Florida, where he received a degree in Music Production and Audio Engineering. More

After designing and installing electronics systems across the sunshine state, he moved to New York City and started with Cloud9 in March of 2010 as an AV technician. He is now our CTO. In August 2013, he moved from New York City to Portland, Oregon, where he works in our west coast remote office. When not tinkering with electronics and software, he is usually found hiking in the Cascade wilderness, playing and recording music around Portland, or manicuring his lawn.

Christian Batista

AV Technician (started 2008)

Christian Batista joined Cloud9 Smart in 2010 as a Cabling Technician. In addition to having studied at City Tech for Electrical Engineering, he brings close to 5 years of cabling experience to our cabling team. More

Christian is a native New Yorker, and as soon as ski season comes around he is always geared up to hit the slopes on his snowboard.

Fernando Zorrilla

Founder (started 2000)

Fernando Zorrilla is the Founder of Cloud9 Smart, a company born from Everglades Technologies, which he founded in 2000. The firm’s mission is to provide home and office automation solutions that are cutting edge, yet so easy to use that even your mother-in-law can do it! More

Cloud9’s extensive and diverse client roster includes companies in finance, real estate and advertising. Born and raised in Spain, Fernando received his BS in Electrical Engineering Technology in 1990 from Northeastern University. Fernando began his career at the Whirlpool Corporation where he was responsible for developing their communications network in Latin America. He then joined Visa International where he led the expansion of their satellite communications network for member banks throughout Latin America. Fernando is currently an active member of the Institute for Electrical and Electronic Engineers and the Entrepreneurs’ Organization.

Gregorio Sanchez

AV Technician (started 2017)

Gregorio came to America in 1994 and started working maintenance at Feenjon Corp. In 2002 he switched to AV with a job at Stereo Exchange, where he remained until 2016. More

Gregorio joined Cloud9 Smart in 2017 where he builds and installs AV racks. In his free time he enjoys DJing, going to the gym and being with his children.

Jennifer Vasquez

Accounting Supervisor (started 2017)

Jennifer Vasquez joined the Cloud9 Accounting Team in April of 2017. Her background includes working 10 plus years in the accounting sector and office administration of a retail audio/video installation store. More

She brings her experience and knowledge of the industry to our company. She majored in Accounting at Borough of Manhattan Community College and received her A.A.S degree in 2006. Her hobbies include watching movies, taking long walks and a good boxing workout.

Jose Cordero

Senior Project Manager (started 2003)

Jose Cordero started out with his own cabling company, and joined forces with Fernando in 2002. He is the company’s Senior Project Manager with 15 years of experience in the telecommunications field.

Before Cloud9 he worked as a Field Operations Manager for a CLEC. He enjoys spending time with his family and friends, and decking out his son’s room with high-end electronics.

Michael Swan

Project Manager (started 2015)

Michael Swan joined the Cloud9 Team in 2015 as a Project Manager. Michael moved to NYC in 1997 to be a musician, and he still is (singer-songwriter and recording engineer.) More

After studying furniture design and Japanese joinery, he worked as a Project Manager for a set design company in fashion photography, then at an architectural millwork firm. In 2002 he started his own furniture design company specializing in handmade custom pieces. He has designed and built many restaurants and bars in Brooklyn in Manhattan. Michael’s a huge audiophile and loves to write & record songs, and cook for his friends.

Miguel Cruz

Installation Manager (started 2004)

Miguel Cruz has been in the telecommunications industry for 9 years, working on both the provider side and the vendor side.

With his comprehensive experience he’s able to understand all aspects of his customers’ needs. If you are familiar with Miguel then you can be confident that your needs will be met when he is working with you. You can look forward to him making your Cloud9 experience a great one.

Paul Bartowski

Cabling Technician (started 2011)

Paul Bartkowski joined the Cloud9 teams in 2011 as a cabling technician. He adds almost 14 years of telecom experience to the cabling team, and enjoys the “total teamwork” aspect of how things are done at Cloud9. More

His strongest talent: problem solving. In his spare time, he builds custom wood furniture and plays online games like World of Warcraft and Star Wars TOR.

Rhonda Riedel

CFO (started 2003)

Rhonda Riedel is the CFO at Cloud9 Smart. She holds an MS in Accounting from the Gies College of Business at University of Illinois, Urbana-Champaign, More

as well as an MBA in Entrepreneurship and Technology & Operations Management from the Leonard N. Stern School of Business at New York University. A strategist, collaboration enthusiast, and process champion, Rhonda delights in all the unsexy parts of running a business. She motivates, and provides guidance while promoting a culture that is client friendly and fun. A hands-on leader with 15+ years experience, she enjoys contributing to the Cloud9 team and watching her efforts come to fruition.

Richard Rivera

Lead Provisioner (started 2005)

Richard Rivera joined the team as Office Assistant. The King of Multi-tasking, he has been seen balancing four phone calls at once without dropping a beat. More

He currently heads up the Voice Over IP and Provisioning departments. He has a degree in Liberal Arts & Computer Information Management. Before Cloud9, Richard worked in real estate and Law. He lives in his own personal Noah’s Ark, with 10 pets including 3 dogs, 3 cats, 3 birds and a rabbit.

Rob Francke

Purchasing Supervisor (started 2011)

Rob Francke joined Cloud9 in May of 2011 becoming the Company’s first Purchasing Coordinator. He is currently the Purchasing Supervisor. More

After high school he spent some time in Germany as an exchange student. Upon returning to the US, he completed his AA degree. Then, while serving in the US Air Force, Rob graduated from both the Defense Language Institute with a Certification as a Russian Linguist and graduating from Aerospace Ground Equipment Technical School. Using the GI Bill to pay for college, he graduated from the University of Central Florida with a BA in Business Administration. Rob moved to NYC in 2003, 4 days before the blackout (but he swears it was not his fault). Rob began working in the tech industry as the Office Manager/Dispatcher for a small managed IT services company in lower Manhattan.

Thalia Andre-Noel

Business Development Associate (started 2019)

Thalia Andre-Noel joined the Cloud9 sales and design team in 2019 as a Business Development Associate. More

Full bio coming soon.

Wray Micourt

Accounting Manager (started 2011)

Wilberthe “Wray” Micourt joined the Cloud9 Accounting team in 2011 and is currently the Accounting Manager. She received her BS in Accounting from Utica College of Syracuse University in 2005.

She has previously held different accounting positions in CPA firms. She was born and still resides in Long Island. She loves to read, dance and watch the history channel. She has a passion for fashion and helping others. She currently is a member of an organization called Dresses for Haiti, which raises money and awareness for the country of Haiti.

Marketing

Brittany Sanchez

Office Manager (started 2019)

Brittany Sanchez received a degree in English Literature from the University of Central Florida. She has lived in New York for the past few years studying, building her career and building relationships. She considers herself a writer and enjoys utilizing her creativity within her personal/professional life. More

For example, blogging and writing short stories. Brittany has decided to join the Cloud9 smart team to build her skills, but also bring her skill set and creativity to become a beneficial asset to the team. When she is not working, she enjoys working on her personal blog regarding natural living, reading, catching up on her shows, immersing herself in social media, and enjoying the city with friends.